:root{color-scheme:dark;--bg:#070d18;--panel:#0e1726;--field:#0a1220;--line:#202d40;--text:#eef3fb;--muted:#8e9db3;--cyan:#27cdf6;--cyan-soft:#123a4b;--green:#54d6ab;--orange:#f3b76c;--red:#f38390;--radius:16px;--font:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.55 var(--font);-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.65}h1,h2,h3,p{margin-top:0}h1,h2,h3{line-height:1.2;letter-spacing:-.035em}h1{font-size:36px;font-weight:650}h2{font-size:21px;font-weight:620}h3{font-size:15px;font-weight:600;letter-spacing:-.01em}p{margin-bottom:16px}button{color:inherit}strong{font-weight:600}.icon{width:20px;height:20px;flex-shrink:0;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;vertical-align:middle}.muted{color:var(--muted)}.mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px}.tiny-dot,.dot{display:inline-block;width:6px;height:6px;border-radius:100%;background:var(--cyan);flex-shrink:0}.tiny-dot{box-shadow:0 0 9px #27cdf644}.full-width{width:100%}.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;border:1px solid transparent;padding:12px 19px;min-height:45px;border-radius:8px;font-size:13px;font-weight:600;line-height:1.4;transition:background .15s,transform .15s}.button-primary{color:#04111b;background:var(--cyan);box-shadow:0 4px 20px #22c5ef12}.button-primary:hover{background:#63ddfa;transform:translateY(-1px)}.button-ghost{border-color:var(--line);background:#101a2a;color:#c6d2e4}.button-ghost:hover{border-color:#47637f;background:#142235}.button-small{padding:9px 13px;min-height:37px;font-size:12px}.button-small .icon{width:16px;height:16px}.link-button{border:0;background:none;color:var(--cyan);font-size:12px;padding:7px 0}.text-button{border:0;background:none;text-align:left}.danger-text{color:var(--red)}a:hover{color:var(--cyan)}.button-primary:hover{color:#04111b}:focus-visible{outline:2px solid var(--cyan);outline-offset:4px}.skip-link{position:absolute;top:-100px;left:10px;background:var(--cyan);color:#001322;padding:10px;z-index:20}.skip-link:focus{top:10px}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}[hidden]{display:none!important}
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.login-layout{max-width:1230px;margin:auto;padding:70px 60px;display:grid;grid-template-columns:1fr 1fr;gap:100px;align-items:center;min-height:calc(100vh - 173px)}.login-story h1{font-size:45px;line-height:1.2}.login-logo{width:245px;height:245px;object-fit:contain;mix-blend-mode:screen;display:block;margin:12px auto 0}.login-panel{padding:34px}.auth-icon{height:50px;width:50px;border:1px solid #1b5d72;background:#10384c;display:grid;place-items:center;border-radius:13px;color:var(--cyan);margin-bottom:25px}.auth-icon .icon{width:25px;height:25px}.login-panel h2{font-size:24px}.login-panel>.muted{font-size:12px}.auth-steps{display:flex;align-items:center;gap:10px;margin:28px 0;font-size:10px;color:#697d99}.auth-steps i{height:1px;background:var(--line);flex:1}.auth-steps .current{color:var(--cyan)}.auth-steps .done{color:var(--green)}.login-panel .button{margin-top:12px}.login-security{border-top:1px solid var(--line);margin-top:28px;padding-top:24px;display:flex;gap:12px;align-items:center;font-size:11px;color:#b4c6d9}.login-security .icon{color:var(--cyan)}.login-security small{display:block;margin-top:4px;font-size:10px;color:var(--muted)}.otp-input{font:24px ui-monospace,monospace!important;letter-spacing:.15em;padding:15px!important}.otp-input::placeholder{font-size:24px!important;letter-spacing:.35em}.login-panel .privacy-micro{margin-top:20px}
.sidebar{position:fixed;inset:0 auto 0 0;width:234px;background:#0b1320;border-right:1px solid #1b283b;display:flex;flex-direction:column;padding:30px 17px;z-index:5}.sidebar .brand{padding:0 11px}.sidebar .brand img{width:39px;height:39px}.sidebar .brand>span{font-size:20px}.sidebar .brand small{font-size:8px;letter-spacing:.2em}.workspace{display:flex;align-items:center;gap:9px;border:1px solid var(--line);border-radius:8px;padding:11px 9px;font-size:10px;margin:34px 1px 27px}.workspace-mark{background:#163449;color:#68d9f2;width:28px;height:28px;border-radius:6px;display:grid;place-items:center;font-weight:600}.workspace small{display:block;font-size:8px;color:var(--muted);margin-top:3px}.workspace .tiny-dot{margin-left:auto;width:5px;height:5px}.nav-label{font-size:8px;letter-spacing:.15em;color:#6f809a;margin:0 12px 12px}.sidebar nav .nav-label{margin-top:30px}.nav-item{display:flex;gap:11px;align-items:center;border-radius:7px;padding:12px 13px;font-size:11px;color:#97a9c0;width:100%;margin-bottom:5px}.nav-item .icon{width:17px;height:17px}.nav-item:hover{background:#122236;color:#c7e4f6}.nav-item.active{background:linear-gradient(90deg,#13394c,#143145);color:#64d9f5;box-shadow:inset 2px 0 0 var(--cyan)}.sidebar-bottom{margin-top:auto}.security-card{border:1px solid #1b3343;background:#0f202e;border-radius:8px;padding:12px 10px;margin:24px 0 15px;display:flex;gap:8px;align-items:center;font-size:10px;color:#a7d7db}.security-card .icon{width:17px;height:17px;color:#69d3b8}.security-card small{display:block;font-size:8px;color:#6c929e;margin-top:3px}.admin-shell{margin-left:234px}.admin-topbar{height:78px;border-bottom:1px solid #1b283b;padding:0 37px;display:flex;align-items:center;justify-content:space-between}.breadcrumb{display:flex;align-items:center;gap:10px;font-size:10px;color:#8193ad}.breadcrumb .icon{width:12px;height:12px}.breadcrumb 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#223148;border-radius:10px;background:linear-gradient(130deg,#10203540,transparent),#0d1726;padding:19px 20px}.stat-card>div{display:flex;justify-content:space-between;align-items:center;color:#8ea3bd;font-size:10px;margin-bottom:14px;gap:8px}.stat-card .icon{width:17px;height:17px;color:#5c93ad}.stat-card>strong{font-size:28px;font-weight:600;letter-spacing:-.045em;display:block;line-height:1.3;white-space:nowrap}.stat-card>small{display:block;color:#6e849f;font-size:9px;margin-top:9px}.stat-card>strong.critical-number{color:#f2939b}.panel{background:#0d1726;border:1px solid #223147;border-radius:11px;overflow:hidden;margin-bottom:23px}.panel-header{padding:21px 23px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #1d2c41;gap:12px}.panel-header h2{display:flex;align-items:center;gap:10px;font-size:15px;letter-spacing:-.02em;margin:0}.panel-header h2 .icon{width:18px;height:18px;color:#6faac6}.panel-header p{font-size:10px;color:#7b91ac;margin:5px 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th{background:#101c2c;color:#7c93ae;font-weight:450;font-size:9px;text-align:left;padding:13px 18px;letter-spacing:.015em}.data-table th:first-child,.data-table td:first-child{padding-left:24px}.data-table td{padding:18px;border-bottom:1px solid #1b293d;color:#b9c8da;max-width:290px}.data-table tbody tr:last-child td{border-bottom:0}.data-table tbody tr:hover{background:#13203370}.ticket-title{color:#d4dfed;display:block;font-weight:500;font-size:11px;white-space:normal;max-width:280px;overflow-wrap:anywhere;line-height:1.5}.table-sub{display:block;color:#738ca7;font-size:9px;margin-top:5px}.table-sub.mono{font-size:8px;letter-spacing:.02em}.company-name{font-size:11px;color:#b7c9df;display:block;max-width:170px;overflow:hidden;text-overflow:ellipsis}.date-cell{font-size:9px}.badge{display:inline-flex;align-items:center;justify-content:center;gap:5px;font-size:9px;line-height:1.4;padding:4px 8px;border:1px solid transparent;border-radius:5px;white-space:nowrap}.badge 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.icon{width:12px;height:12px}.dashboard-note{display:flex;align-items:center;gap:9px;color:#687f99;font-size:10px;margin-top:21px}.dashboard-note .icon{width:15px;height:15px;color:#538da5}.empty-state{padding:55px 15px;text-align:center;white-space:normal;color:#7891ac}.empty-state>.icon{width:30px;height:30px;color:#3aa7c9;margin-bottom:14px}.empty-state h3{font-size:14px;color:#c0d0e2;margin-bottom:8px}.empty-state p{font-size:11px;margin:0}.panel-body{padding:23px}.back-link{display:block;font-size:11px;color:#7694b3;margin-bottom:25px}.ticket-page-heading h1{font-size:28px;overflow-wrap:anywhere}.badge-row{display:flex;gap:10px;flex-shrink:0}.detail-layout,.settings-layout{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(280px,1fr);gap:23px}.description{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.85;color:#bdcde0;font-size:13px}.contact-strip{display:flex;flex-wrap:wrap;gap:12px;margin-top:25px;border-top:1px solid var(--line);padding-top:20px;font-size:10px;color:#91acc7}.contact-strip>span,.contact-strip a{display:flex;gap:7px;align-items:center}.contact-strip .icon{height:14px;width:14px}.time-entry{display:flex;align-items:center;gap:16px;padding:16px 0;border-bottom:1px solid var(--line);font-size:11px}.time-entry>div{flex:1;min-width:0}.time-entry>div>strong{display:block;overflow-wrap:anywhere}.time-entry small{display:block;color:#8198b1;font-size:9px;margin-top:5px}.time-entry>strong{white-space:nowrap}.time-form{margin-top:24px}.bill-total{font-size:33px;letter-spacing:-.04em;display:block;margin:16px 0 3px}.summary-panel .muted{font-size:11px;margin-bottom:22px}.summary-panel .button{font-size:11px}.summary-panel .check-field{font-size:10px}.notice{display:flex;align-items:flex-start;gap:10px;background:#132b3c;border:1px solid #24495e;border-radius:8px;font-size:11px;color:#a1c7dc;padding:14px 16px;margin-bottom:22px;line-height:1.7}.notice .icon{height:17px;width:17px;margin-top:2px}.success-notice{display:block;border-color:#25594b;background:#10362b;color:#a1dcc7}.spaced-title{margin-top:24px}.outbox-entry{padding:12px 0;border-bottom:1px solid var(--line);display:flex;gap:10px;align-items:center;font-size:10px}.outbox-entry>div{flex:1;min-width:0;overflow-wrap:anywhere}.outbox-entry small{display:block;font-size:9px;color:#8399b2;margin-top:4px}.mini-metric{display:flex;align-items:center;gap:12px;margin:22px 0;color:#8eadc5}.mini-metric strong{font-size:29px;color:var(--cyan)}.mini-metric span{font-size:10px}.settings-layout aside .muted{font-size:11px;margin:16px 0}.settings-layout aside h3{margin-top:16px}.settings-layout aside .field-hint{font-size:10px}code{color:#78cee6;font-size:10px;overflow-wrap:anywhere}
.form-error{border:1px solid #73404e;background:#3c202e;color:#f9c4cd;border-radius:7px;padding:12px 14px;font-size:12px;margin-bottom:17px;overflow-wrap:anywhere}.success-box{padding:30px 12px;text-align:center}.success-box h3{font-size:23px;color:#82e3c0}.success-box p{color:#a9bfd2;font-size:13px}.success-box strong{font-family:ui-monospace,monospace;display:block;color:var(--cyan);font-size:20px;margin:15px 0}.toast{position:fixed;right:25px;bottom:25px;z-index:100;background:#183442;border:1px solid #2c6a75;color:#d5f4fc;padding:17px 20px;max-width:min(440px,calc(100vw - 40px));border-radius:9px;box-shadow:0 10px 50px #0008;font-size:12px}.toast.toast-error{background:#3d2230;border-color:#7a4155;color:#f6c0cd}.noscript{position:fixed;bottom:0;width:100%;padding:20px;background:#60212e;color:white;text-align:center;z-index:50}.legal-page{max-width:900px;margin:auto;padding:60px 35px}.legal-page h1{font-size:43px}.legal-page h2{margin-top:36px;font-size:22px}.legal-page p,.legal-page .description{font-size:13px;color:#9db1c9;line-height:1.9}.legal-page a{color:var(--cyan)}.error-page{max-width:800px;margin:70px auto;padding:35px}.error-page h1{font-size:36px}.error-page p{color:var(--muted)}
@media(min-width:1500px){.client-layout{padding-top:76px;padding-bottom:76px}.client-intro h1{font-size:59px}.client-intro{padding-top:30px}.form-panel{padding:31px 33px}}
@media(max-width:1200px){.public-header{padding:23px 34px}.client-layout{padding:43px 34px;gap:40px}.public-footer{padding:22px 34px}.sidebar{width:208px;padding:28px 12px}.admin-shell{margin-left:208px}.admin-main{padding:27px}.admin-topbar{padding:0 27px}.stat-card{padding:16px 14px}.stat-card>strong{font-size:24px}.detail-layout,.settings-layout{grid-template-columns:minmax(0,1.2fr) minmax(270px,1fr);gap:17px}.panel-body{padding:19px}.data-table td{padding:16px 12px}.data-table th{padding:12px}.login-layout{gap:50px;padding:60px 40px}.login-story h1{font-size:38px}}
@media(max-width:1000px){.client-layout{grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:25px}.client-intro h1{font-size:42px}.form-panel{padding:24px}.public-nav{gap:20px}.public-nav .contact-nav{display:none}.sidebar{width:190px}.admin-shell{margin-left:190px}.sidebar .brand{gap:6px;padding:0 5px}.sidebar .brand>span{font-size:18px}.sidebar .brand img{width:35px}.workspace small{font-size:7px}.stats-grid{grid-template-columns:repeat(2,1fr)}.detail-layout,.settings-layout{grid-template-columns:1fr}.filters{flex-wrap:wrap}.filters .search-field{min-width:100%;flex-basis:100%}.page-heading h1{font-size:27px}.live-label{display:none}.session-label{font-size:0}.breadcrumb{font-size:9px}.session-label .avatar{font-size:10px}.admin-main{padding:24px}.stat-card>strong{font-size:27px}.ticket-page-heading{align-items:flex-start;flex-direction:column}.intro-points small{font-size:10px}.brand-card{height:210px}.brand-card img{width:165px;height:165px}}
@media(max-width:760px){.public-header{padding:17px 22px}.public-header .brand{gap:8px}.public-header .brand>span{font-size:20px}.public-header .brand img{width:39px;height:39px}.public-header .brand small{font-size:6px;letter-spacing:.1em}.public-nav .portal-link{display:none}.public-nav .button{padding:8px 11px;min-height:34px;font-size:10px}.public-nav{gap:0}.client-layout{grid-template-columns:1fr;padding:30px 22px 35px;gap:27px;max-width:650px}.client-intro{padding-top:3px}.client-intro h1{font-size:44px;line-height:1.08;margin-bottom:19px}.client-intro h1 br:nth-child(2){display:none}.client-intro .eyebrow{font-size:8px;margin-bottom:16px}.lead{font-size:12px;line-height:1.8}.intro-points,.brand-card,.contact-line{display:none}.client-intro .lead{margin-bottom:0}.form-panel{padding:25px 23px}.form-panel h2{font-size:24px}.public-footer{padding:23px 22px;flex-direction:column;gap:12px;font-size:9px}.public-footer>div{flex-wrap:wrap;gap:13px}.login-layout{display:block;padding:38px 23px;max-width:520px;min-height:0}.login-story .login-logo{display:none}.login-story .eyebrow{font-size:8px}.login-story h1{font-size:32px}.login-story .lead{font-size:11px;margin-bottom:28px}.login-panel{padding:26px}.sidebar{position:relative;inset:auto;width:100%;padding:14px 20px 0;border-right:0;border-bottom:1px solid var(--line);display:block}.sidebar .brand{padding:0;width:max-content}.sidebar .brand img{width:31px;height:31px}.sidebar .brand>span{font-size:18px}.sidebar .brand small{font-size:7px}.sidebar .workspace,.sidebar>.nav-label,.sidebar nav>.nav-label{display:none}.sidebar nav{display:flex;gap:5px;overflow-x:auto;margin-top:18px;padding-bottom:10px}.sidebar .nav-item{padding:9px 11px;margin:0;font-size:10px;gap:7px;white-space:nowrap;width:auto;flex-shrink:0}.sidebar .nav-item .icon{height:15px;width:15px}.sidebar .sidebar-bottom{position:absolute;top:17px;right:17px;display:flex}.sidebar .sidebar-bottom .security-card,.sidebar .sidebar-bottom a{display:none}.sidebar-bottom .nav-item{padding:7px;gap:4px;font-size:9px}.admin-shell{margin-left:0}.admin-topbar{height:53px;padding:0 21px}.admin-main{padding:26px 20px}.breadcrumb{font-size:8px;gap:6px}.avatar{width:26px;height:26px}.page-heading{gap:14px;align-items:flex-start;flex-direction:column;margin-bottom:23px}.page-heading h1{font-size:29px}.page-heading .eyebrow{font-size:7px}.page-heading p{font-size:11px;line-height:1.7}.page-heading .button{font-size:10px;min-height:37px;padding:9px 12px}.stats-grid{gap:10px;margin-bottom:22px}.stat-card{padding:16px 13px}.stat-card>div{font-size:9px}.stat-card>strong{font-size:25px}.stat-card>small{font-size:8px}.stat-card .icon{height:15px;width:15px}.panel-header{padding:19px 16px}.panel-header h2{font-size:14px}.panel-header p{font-size:9px}.panel-body{padding:19px 16px}.filters{padding:16px;gap:8px}.filters select{max-width:none;flex:1;padding-right:16px;font-size:9px}.filters .button{font-size:9px;min-height:34px;padding:7px 9px}.data-table th:first-child,.data-table td:first-child{padding-left:16px}.data-table td{padding:17px 14px;max-width:240px}.table-footer{padding:14px 16px;font-size:8px}.table-footer>div{gap:8px}.dashboard-note{font-size:9px;align-items:flex-start;line-height:1.7}.detail-layout,.settings-layout{gap:0}.ticket-page-heading h1{font-size:25px}.badge-row{gap:7px}.panel-header>.muted{display:none}.notice{font-size:10px}.legal-page{padding:35px 23px}.legal-page h1{font-size:34px}.legal-page h2{font-size:21px}.error-page{margin:35px auto;padding:23px}.error-page h1{font-size:29px}.toast{bottom:18px;right:18px}}
@media(max-width:390px){.public-nav .button span{display:none}.public-nav .button{padding:8px}.client-intro h1{font-size:40px}.client-layout{padding:28px 16px}.form-panel{padding:22px 18px}.field-grid{gap:10px}.field>span{font-size:10px}.severity-options{gap:5px}.severity-options span{font-size:9px;gap:5px}.form-footnote{font-size:8px}.privacy-micro{font-size:8px}.stat-card>strong{font-size:22px}.stat-card>div{font-size:8px}.stat-card>small{font-size:7px}.admin-main{padding:24px 15px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
/* Responsive refinement: readable touch fields and ticket cards on phones. */
.brand-card img{mask-image:radial-gradient(ellipse 58% 59% at 50% 50%,#000 60%,transparent 90%)}
.table-scroll{position:relative;max-width:100%}
@media(max-width:760px){
.sidebar nav{display:grid;grid-template-columns:1fr 1fr;overflow:visible;gap:5px}
.sidebar .nav-item{width:100%;padding:10px 11px}
.sidebar-bottom .nav-item{width:auto;padding:7px}
input:not([type=checkbox]):not([type=radio]),textarea,select{font-size:16px;min-height:44px}
input::placeholder,textarea::placeholder{font-size:11px}
.field{font-size:12px}.field>span{font-size:11px}
.ticket-list .data-table,.ticket-list .data-table tbody{display:block;white-space:normal;width:100%}
.ticket-list .data-table thead{display:none}
.ticket-list .data-table tr{display:grid;grid-template-columns:1fr 1fr;gap:10px 12px;padding:18px 16px;border-bottom:1px solid #213147}
.ticket-list .data-table tr:last-child{border-bottom:0}
.ticket-list .data-table td{border:0;padding:0!important;max-width:none;width:auto}
.ticket-list .data-table td:first-child,.ticket-list .data-table td:nth-child(2){grid-column:1/-1}
.ticket-list .data-table td:nth-child(2){display:flex;align-items:center;gap:8px;margin:0 0 3px}
.ticket-list .data-table td:nth-child(2) .table-sub{margin:0}
.ticket-list .ticket-title{font-size:13px;max-width:none;font-weight:550}
.ticket-list .company-name{font-size:11px;max-width:none}
.ticket-list .date-cell{font-size:9px;margin-top:3px}
.ticket-list .data-table td:last-child{text-align:right;justify-self:end}
.ticket-list .row-open{width:27px;height:23px;border:1px solid #304862;border-radius:5px}
.ticket-list .badge{font-size:10px}
.ticket-list .data-table td[colspan]{grid-column:1/-1}
.filters select{font-size:10px;min-height:40px}.filters .search-field input{font-size:14px}
}